For Sellers
Vendor Agreement
Last updated: December 5, 2025
Welcome to Agoravibe
This Vendor Agreement outlines the terms and conditions for selling through the Agoravibe platform, operated by Ebus Holding. By creating a store, you agree to these terms.
1. Eligibility
- You must be at least 18 years old
- You must have a valid business or be a registered sole proprietor
- You must provide accurate business information
- You must comply with all applicable laws in your jurisdiction
2. Seller Responsibilities
List accurate product descriptions
Set fair and transparent prices
Maintain adequate inventory
Ship orders within stated timeframe
Respond to customer inquiries promptly
Handle returns and refunds fairly
Comply with consumer protection laws
Keep account credentials secure
3. Prohibited Products
The following products are prohibited:
- Illegal drugs or substances
- Weapons and explosives
- Counterfeit or stolen goods
- Adult/explicit content
- Hazardous materials
- Products that infringe on intellectual property
4. Fees & Payments
Free Plan
₵0/month • Up to 10 products
Pro Plan
₵100/month • Unlimited products
- Subscription fees are billed monthly
- No transaction fees on customer payments
- Payment processors may charge their own fees
- Marketing add-ons are optional and billed separately
5. Store Management
- You control your store's design, products, and pricing
- You are responsible for fulfilling orders
- You must maintain your store regularly
- Inactive stores may be suspended after 6 months
6. Termination
Either party may terminate this agreement at any time. Upon termination:
- You must fulfill any outstanding orders
- Your store will be taken offline
- You may export your product data within 30 days
- Any outstanding fees must be paid
7. Dispute Resolution
We encourage sellers and customers to resolve disputes directly. Agoravibe may mediate disputes when necessary. The laws of Ghana shall govern this agreement.
Contact Us
Questions about this agreement?
Email
info@ebusholding.com
Phone
0200 387 353
Agoravibe (Ebus Holding) • Madina, Near UPSA, Accra, Ghana