For Sellers

Vendor Agreement

Last updated: December 5, 2025

Welcome to Agoravibe

This Vendor Agreement outlines the terms and conditions for selling through the Agoravibe platform, operated by Ebus Holding. By creating a store, you agree to these terms.

1. Eligibility

  • You must be at least 18 years old
  • You must have a valid business or be a registered sole proprietor
  • You must provide accurate business information
  • You must comply with all applicable laws in your jurisdiction

2. Seller Responsibilities

List accurate product descriptions
Set fair and transparent prices
Maintain adequate inventory
Ship orders within stated timeframe
Respond to customer inquiries promptly
Handle returns and refunds fairly
Comply with consumer protection laws
Keep account credentials secure

3. Prohibited Products

The following products are prohibited:

  • Illegal drugs or substances
  • Weapons and explosives
  • Counterfeit or stolen goods
  • Adult/explicit content
  • Hazardous materials
  • Products that infringe on intellectual property

4. Fees & Payments

Free Plan

₵0/month • Up to 10 products

Pro Plan

₵100/month • Unlimited products

  • Subscription fees are billed monthly
  • No transaction fees on customer payments
  • Payment processors may charge their own fees
  • Marketing add-ons are optional and billed separately

5. Store Management

  • You control your store's design, products, and pricing
  • You are responsible for fulfilling orders
  • You must maintain your store regularly
  • Inactive stores may be suspended after 6 months

6. Termination

Either party may terminate this agreement at any time. Upon termination:

  • You must fulfill any outstanding orders
  • Your store will be taken offline
  • You may export your product data within 30 days
  • Any outstanding fees must be paid

7. Dispute Resolution

We encourage sellers and customers to resolve disputes directly. Agoravibe may mediate disputes when necessary. The laws of Ghana shall govern this agreement.

Contact Us

Questions about this agreement?

Email

info@ebusholding.com

Phone

0200 387 353

Agoravibe (Ebus Holding) • Madina, Near UPSA, Accra, Ghana